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PRIVACY POLICY

1. Introduction

YWork ("Platform", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services.

2. Information We Collect

  • Personal Information: Name, email, phone number, government ID (KYC), payment info, profile details
  • Usage Data: Gig activity, communication logs, ratings/reviews
  • Device & Technical Data: IP address, OS, device type, location, language

3. How We Use Your Information

  • Create/manage your account
  • Match workers with employers
  • Facilitate payments/disputes
  • Send notifications/support messages
  • Analytics, fraud detection, system integrity

4. Information Sharing & Disclosure

  • Verified users (gig applications/bookings)
  • Payment processors & legal authorities (as required)
  • Internal moderation/support teams

We do not sell your personal data to third parties.

5. Data Security

  • Data encryption during transmission and storage
  • PCI-DSS-compliant payment gateways
  • Secure login and optional 2FA
  • Safeguards against unauthorized access/misuse

6. Data Retention

  • Retained for the duration of account activity
  • Archived for regulatory compliance
  • Deletion on request (subject to disputes/legal obligations)

7. Your Rights

  • Access/update your data
  • Request deletion/correction
  • Opt out of non-essential communications
  • Request data export

8. Third-Party Links & Services

YWork may contain external links. We are not responsible for their privacy practices—review those separately.

9. Children's Privacy

YWork is not for users under 18. We do not knowingly collect data from minors.

10. Changes to this Policy

We may update this policy occasionally. You will be notified via email or app alerts if significant changes occur.

11. Contact Us

For questions or concerns:
Yachii Pte. Ltd.
Email: info@yachii.com

Our Privacy Commitment

At YWork, we believe your privacy is fundamental to building trust in the gig economy. We're committed to:

Protecting Your Data

Advanced encryption and security measures

Transparency

Clear communication about data usage

User Control

You decide what data to share